Privacy
(last updated 25th May 2018)
This privacy policy describes how, why and where I collect, use and share your information when you contact me, use my services, purchase an item from me or otherwise interact with me.
This privacy policy does not apply to the practices of any third parties that I do not own or control.
The information I collect:
When you fill out my contact form you provide me with your full name, email address and any other personal information you feel is necessary in the message field of my contact form.
To use my services you may also provide me with the following information, including:
- Your name
- An email address
- A postal address
- Payment information
- Details of the product or service that you have requested
- Any additional information you choose to provide me with if necessary to my business
My website also collects data through Google Analytics and Cookies. More information about the Analytics and Cookies my website collects can be found below in my Cookie Policy section, including how to turn off Cookies.
Why I need your information and how I use it:
I rely on a number of legal bases to collect, use and share your information, including:
- as needed to provide my service, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
- when you have provided me with your express consent, which you may revoke at any time, such as by signing up to my mailing list;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law;
- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services;
Information sharing and disclosure:
Information about my customers is very important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- MailChimp. I share information with MailChimp as necessary to provide you with my email updates only when express consent is given (i.e. you sign up to my mailing list) and I comply with my obligations under MailChimp’s Privacy Policy & Acceptable Use Policy.
- Service providers. I may engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data retention:
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 5 years.
Transfers of Personal Information Outside the EU:
I am a UK citizen and therefore live within the EU and do not currently need to transfer your information overseas. I will not transfer your personal data outside of the EU without first giving you warning and telling you why and how I will transfer that data giving you plenty of time to opt-out and remove your information from transfer. If such a transfer becomes necessary I will ensure I adhere to EU laws in compliance with the conditions for transfer set out in the GDPR.
Your Rights:
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
- Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me:
For purposes of EU data protection law, I, Judy Methuen, am the data controller of your personal information. If you have any questions or concerns, you may contact me at judymethuen@hotmail.com.
Cookies
(last updated 25th May 2018)
Cookies and how they Benefit You
My website uses cookies, as almost all websites do, to help provide you with the best experience I can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites
These cookies help me:
- Make my website work as you’d expect
- Improve the speed/security of the site
- Allow you to share pages with social networks like Instagram
- Continuously improve my website for you
- Make my marketing more efficient
I do not use cookies to:
- Collect any personally identifiable information (without your express permission)
- Collect any sensitive information (without your express permission)
- Pass data to advertising networks
- Pass personally identifiable data to third parties
- Pay sales commissions
You can learn more about all the cookies I use below
Granting me permission to use cookies
If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies I take this, and your continued use of my website, to mean that you are fine with this. Should you wish to remove or not use cookies from my site you can learn how to do this below, however doing so will likely mean that my site will not work as you would expect.
More about my Cookies
How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
The Cookies We Set
- Email newsletters related cookies
This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users. - Forms related cookies
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence. - Site preferences cookies
In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.
Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
- This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page. - We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; {List the social networks whose features you have integrated with your site?:12}, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies. The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.
Turning Cookies Off
Your browser or device may offer settings that allow you to choose whether browser cookies are set and to delete them. For more information about these controls and to exercise your cookie preferences, visit your browser or device’s help material. Doing so however will likely limit the functionality of this website and a large proportion of the world’s websites as cookies are a standard part of most modern websites
It may be that your concerns around cookies relate to so called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive.